Website visitors
- What it covers
- Use of crisp.you, blog pages, landing pages and contact forms.
Privacy Policy
Updated: 29 May 2026
This Privacy Policy explains how CRISP Content Engine collects, uses and protects personal data when you visit crisp.you, use app.crispdigital.io or interact with CRISP Content Engine services. CRISP Content Engine is created and developed by CrisP Digital trading as ABL International FZE, registered in the United Arab Emirates.
Who this policy applies to
This policy applies to users and visitors of CRISP Content Engine, including the public website at crisp.you, the application at app.crispdigital.io and related product communications, forms, support channels and publishing workflows.
App users
- What it covers
- Accounts, brand profiles, content workflows, billing and connected publishing features.
Connected accounts
- What it covers
- Third-party platform connections such as LinkedIn, Meta platforms or other publishing services where supported.
| Area | What it covers |
|---|---|
| Website visitors | Use of crisp.you, blog pages, landing pages and contact forms. |
| App users | Accounts, brand profiles, content workflows, billing and connected publishing features. |
| Connected accounts | Third-party platform connections such as LinkedIn, Meta platforms or other publishing services where supported. |
Information we collect
We collect information needed to provide, improve, secure and support CRISP Content Engine. The type of information depends on how you use the website, app and connected services.
Account information
Name, email address, login details and account settings.
Brand and content information
Brand profiles, tone rules, audience details, offers, keywords, exclusions, drafts, prompts, image direction, review notes and publishing workflow data.
Billing information
Subscription, plan and billing details. Payment processing is handled by Stripe, and we do not store full payment card details.
Usage and device information
Pages visited, feature usage, browser information, device type, approximate location, referral source and analytics events.
Support and communication data
Messages, enquiries, feedback and other information you send to us.
Connected publishing data
Limited information from connected third-party platforms, such as account identifiers, page identifiers, permissions, publishing status and access tokens where required to provide publishing features.
How we use information
We use personal data and product data to operate CRISP Content Engine, provide the requested workflows and improve the reliability of the service.
Provide the product
- Examples
- Create accounts, save brand profiles, generate content, manage queues and support export or publishing workflows.
Support connected publishing
- Examples
- Connect approved accounts, use permitted API scopes and publish or prepare content only where the user has approved the workflow.
Process payments
- Examples
- Manage subscriptions, invoices, plan access and billing status through Stripe.
Improve the service
- Examples
- Understand feature usage, diagnose errors, improve performance and develop product functionality.
Communicate with users
- Examples
- Send product updates, support responses, billing notices and service-related messages.
Protect the platform
- Examples
- Prevent abuse, investigate security issues and enforce acceptable use standards.
| Purpose | Examples |
|---|---|
| Provide the product | Create accounts, save brand profiles, generate content, manage queues and support export or publishing workflows. |
| Support connected publishing | Connect approved accounts, use permitted API scopes and publish or prepare content only where the user has approved the workflow. |
| Process payments | Manage subscriptions, invoices, plan access and billing status through Stripe. |
| Improve the service | Understand feature usage, diagnose errors, improve performance and develop product functionality. |
| Communicate with users | Send product updates, support responses, billing notices and service-related messages. |
| Protect the platform | Prevent abuse, investigate security issues and enforce acceptable use standards. |
Connected third-party platforms
CRISP Content Engine may allow users to connect third-party platforms for publishing, account connection or workflow purposes. These may include LinkedIn, Meta platforms such as Facebook and Instagram and other services added over time.
When a user connects a third-party service, CRISP only uses the permissions required for the approved workflow. We do not receive the user's password for third-party platforms. Access can usually be revoked through the third-party platform or product settings.
AI-assisted processing
CRISP Content Engine uses AI-assisted workflows to help users create drafts, image prompts, content ideas and related outputs. Brand profiles, prompts, content drafts and other context may be processed by AI providers or infrastructure services when required to deliver the requested product functionality.
Users remain responsible for reviewing, approving and deciding whether content is suitable before export or publishing.
Cookies and analytics
We use cookies and similar technologies to operate the website, understand usage and improve performance. Some cookies may be essential, while others may support analytics, preferences or marketing measurement.
More detail is available in the Cookies Policy.
How we share information
We do not sell personal data. We may share information only where needed to operate the service, comply with legal obligations or support approved integrations.
Hosting and infrastructure providers
- Reason
- To host the website, app, database, storage and related systems.
Analytics and performance providers
- Reason
- To understand usage, diagnose issues and improve the service.
Payment providers
- Reason
- To process subscriptions and billing.
AI and automation providers
- Reason
- To generate requested outputs and support product workflows.
Publishing platforms
- Reason
- To connect approved accounts and perform actions requested or approved by the user.
Legal or regulatory authorities
- Reason
- To comply with applicable law, court orders or lawful requests.
| Recipient type | Reason |
|---|---|
| Hosting and infrastructure providers | To host the website, app, database, storage and related systems. |
| Analytics and performance providers | To understand usage, diagnose issues and improve the service. |
| Payment providers | To process subscriptions and billing. |
| AI and automation providers | To generate requested outputs and support product workflows. |
| Publishing platforms | To connect approved accounts and perform actions requested or approved by the user. |
| Legal or regulatory authorities | To comply with applicable law, court orders or lawful requests. |
Data storage and security
We take reasonable steps to protect personal data and product data through access controls, secure infrastructure and appropriate technical safeguards. Sensitive tokens and credentials should be encrypted or protected where stored. No system can be guaranteed to be completely secure, so users should also protect their account access and connected services.
Data retention
We retain information for as long as needed to provide CRISP Content Engine, meet legal and accounting obligations, resolve disputes, maintain security and improve the product. Users may request deletion of their data, subject to legal, security and operational requirements.
User rights and deletion requests
Depending on location and applicable law, users may have rights to access, correct, delete or restrict use of their personal data. Users may also request disconnection of connected publishing accounts.
Contact: privacy@abl.international
International transfers
CRISP Content Engine is operated from the United Arab Emirates and may use service providers in other countries. By using the service, users understand that information may be processed in locations where our service providers operate, subject to applicable safeguards and legal requirements.
Children
CRISP Content Engine is intended for business and professional use. Users must be able to enter into a binding agreement or have appropriate authority to use the service on behalf of an organisation.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in the product, legal requirements or operational practices. Updated versions will be posted on this page with a revised date.
Contact
For privacy enquiries or data requests, contact:
ABL International FZE
Dubai, United Arab Emirates
Email: privacy@abl.international
Product enquiries: enquiries@crispdigital.io